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FAQ

FAQ

IMIBUZO EJWAYELEKILE UKUBUZWA

Umbuzo: Ingabe uyimboni?

A: Singabakhi abatholakala e-Dongguan, e-China.Sikhethekile emshinini wokulebula kanye nemboni yokupakisha iminyaka engaphezu kwe-10, sinezinkulungwane zamacala amakhasimende, siyakwamukela ukuhlolwa kwefekthri.

Q:Ungaqinisekisa kanjani ukuthi ikhwalithi yakho yokulebula ilungile?

A:Sisebenzisa uhlaka lwemishini oluqinile noluhlala isikhathi eside kanye nezingxenye ze-electronic eziphezulu ezifana ne-Panasonic,I-Datasensor,ICK...ukuqinisekisa ukusebenza kokulebula okuzinzile.Yini eyengeziwe,amalebula ethu agunyaze isitifiketi se-CE kanye ne-ISO 9001 futhi anezitifiketi zelungelo lobunikazi.Ngaphandle kwalokho, i-Fineco yaklonyeliswa ngesiShayina “New High-Tech Enterprise” ngo-2017.

Q: Mingaki imishini efektri yakho inemishini?

A:Sikhiqiza umshini wokubhala onamathelayo ojwayelekile futhi owenziwe ngokwezifiso.Ngebanga le-automation, kukhona okubhala ilebula okuzenzakalelayo ne-othomathikhi;Ngokwakheka komkhiqizo, kukhona izilebula zemikhiqizo eyindilinga, izilebula zemikhiqizo eyisikwele, izilebula zemikhiqizo ezingajwayelekile, nokunye.Sibonise umkhiqizo wakho, isisombululo sokulebula sizohlinzekwa ngokufanele.

Q:Ithini imigomo yakho yokuqinisekisa ikhwalithi?

I-Fineco isebenzisa ngokuqinile umthwalo wemfanelo wokuthunyelwe,

1) Uma uqinisekisa i-oda, umnyango wokuklama uzothumela umklamo wokugcina wokuqinisekisa kwakho ngaphambi kokukhiqiza.

2) Umklami uzolandela umnyango wokucubungula ukuze aqinisekise ukuthi izingxenye zemishini ngayinye zicutshungulwa ngendlela efanele nangesikhathi.

3) Ngemuva kokuthi zonke izingxenye zenziwe, umthwalo wokudlulisa umklami kuMnyango Womhlangano, odinga ukuhlanganisa amathuluzi ngesikhathi.

4) Isibopho esidluliselwe ku-Adjustment Dept ngomshini ohlanganisiwe.Ukuthengisa kuzohlola ukuqhubeka nempendulo kukhasimende.

5) Ngemuva kokuhlolwa kwevidiyo yekhasimende/ukuhlolwa kwefekthri, ukuthengisa kuzohlela ukulethwa.

6) Uma ikhasimende linenkinga ngesikhathi sokufaka isicelo, ukuthengisa kuzocela i-After-sales Dept ukuyixazulula ndawonye.

Q:Isimiso Sokugcinwa Kuyimfihlo

IMP: Sizogcina Idizayini Yawo Wonke Amakhasimende Ethu, Ilogo, kanye Nesampula ezinqolobaneni zethu, futhi asilokothi sibonise kumakhasimende afanayo.

Q: Ingabe ikhona indlela yokufaka ngemva kokuthola umshini?

IMP: Ngokuvamile ungasebenzisa ilebula ngokuqondile uma uyitholile, ngoba siyilungise kahle nesampula yakho noma imikhiqizo efanayo. Ngaphandle kwalokho, incwadi yeziqondiso namavidiyo azonikezwa.

Q: Iyiphi impahla yelebula esetshenziswa umshini wakho?

A: Isitika esizinamathelayo.

Q: Iluphi uhlobo lomshini olungahlangabezana nemfuneko yami yokulebula?

A:I-Pls ihlinzeka ngemikhiqizo yakho kanye nosayizi welebula (isithombe samasampuli anelebuli siwusizo kakhulu), bese kuzophakanyiswa isisombululo esifanele sokulebula ngokufanele.

Q:Ingabe ukhona umshwalense ozoqinisekisa ukuthi ngizothola umshini ofanele engiwukhokhelayo?

A:Singabahlinzeki besheke esizeni abavela e-Alibaba.I-Trade Assurance ihlinzeka ngokuvikeleka kwekhwalithi, ukuvikela ukuthunyelwa ngesikhathi kanye nokuvikela ukukhokha okuphephile okungu-100%.

Q:Ngingazithola kanjani izinsimbi zemishini?

A:Izipele ezingezona ezokwenziwa zizothunyelwa mahhala futhi zihanjiswe mahhala phakathi newaranti yonyaka ongu-1.